Effective Communication, Part 2: Remote Communication

After completing this course, you will be able to:Describe major types of auxiliary aids and services for remote communication, and who might use them. Describe major types of alternative formats, and who might use them. Recognize basic accessibility principles for documents, web content/media, and online communication. Demonstrate a basic knowledge of how to recognize and use Telecommunications Relay Services (TRS). Recognize best practices for setting up voicemail and automated telephone systems to be accessible.