25.18.5
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Effective Communication, Part 1: Communicating in Person

After completing this course, you will be able to:Recognize signs indicating a possible non-obvious disability that affects communication.Describe major types of auxiliary aids and services for in-person communication and who might use them.Recognize appropriate questions to ask when seeking clarification from a person regarding their communication and accommodation needs.Identify effective in-person communication strategies for specific disability categories and recognize that personal preferences are varied.Identify specific steps to proactively ensure effective in-person communication.

Issued on

August 6, 2025

Expires on

Does not expire